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Here's how to Fix WD My Passport Ultra Not Detected in your Windows 10 & macOS. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Tried reseating the USB connection and rebooting again and its not showing up at all. Initially the drive mounted fine out of the box. Connect the WD My Passport to another Mac or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport undetectable. If the WD My Passport for Mac still doesn't show up or work on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. 5) As I already stated, it worked on my old iMac. I do not agree, that there is any issue with my new iMac, every other device, including a Western Digital 3TB device, all work correctly. I am not contacting Apple about this issue, this is a Western Digital My Passport issue. 6) Since it showed up correctly on my old iMac, the device has not.

How do I use the WD My Passport External Hard Drive in a Mac Air? Either keep the HDD in HFS+ format and install HFS+ drivers in your Windows PC or keep the HDD in NTFS format and install. Since then, Time Machine will make automatic, hourly backups, always that your Mac is turned on and the external drive connected. WD My Passport for Mac WDBCGL0020BSL - hard drive - 2 TB - USB 3.0 overview and full product specs on CNET.

When your WD My Passport Ultra hard drive or external hard drive is not showing up, you can neither access nor use the drive on your computer. And don't worry.

Follow this guide, you'll learn the causes and how to fix the WD Passport Ultra external hard drive not showing up error on your own.

Here is the complete guide to making your WD Passport external hard drive detected again:

Some of you may also want to learn what causes the wd external hard drive not showing up issue on the computer. Continue reading and check it out.

Why Is My WD Passport Not Showing UP

We consulted many experienced users and IT professionals, and we concluded the causes below. Check out why is your WD Passport Ultra external not showing up:

1. 1. A faulty USB port/cable, or a damaged USB hub on PC
2. 2. No drive letter is assigned to WD Passport drive
3. 3. Corrupted file system or bad sectors makes WD drive unreadable
4. 4. WD drive driver is out of date
5. 5. Universal USB controllers drivers are outdated

These causes may also lead to some of your other devices malfunctioning, such as:

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately.

Part 1. Check The State of WD External Hard Disk in Disk Management

Connect the WD external hard drive to your computer via the USB cable. Follow steps here to check the state of your WD external hard drive in Disk Management:

Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click 'OK'.

Step 2. In Disk Management, locate and check the state of your WD external hard drive.

Part 2. Fix WD My Passport External Hard Drive Not Showing Up Error

Check the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again.

Tips to Remove WD External Hard Drive Not Showing Up/Not Detected Error:

Pick a respective fix and follow the full guide to fix your WD My Passport external hard drive not showing up issue now.

Fix 1. Add New Drive Letter to Make WD Passport External Hard Drive Showing Up

Applies to: Fix WD passport external hard drive not showing up error due to drive letter confliction.

If your WD displays as 'New Volume' with no drive letter in Disk Management, it won't show up in File Explorer. Don't worry.

You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R keys, type diskmgmt.msc in the Run dialog, click 'OK' to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths..'.

Step 3. Click 'Add', set a new drive letter to assign to the WD external drive, and click 'OK'.

If the WD drive has already been assigned with a letter, click 'Change' to choose another letter for it.

After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer.

Fix 2. Fix Corrupted File System/Bad Sector That Makes WD External Not Showing Up

Applies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors.

If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as '*Others' or RAW. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature can help. As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1. Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2. In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3. The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

After this, you can check the drive. If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.

Fix 3. Send 'Unknown' & Not Detected WD External Hard Disk for Repair

If your WD external hard drive displays as 'Unknown' in disk management, the last thing you can try is to send the disk for repair.

You have two options for this issue:

• Option 1. Beyond the Warranty: Send WD external disk for repair in a local repair center
• Option 2. Within the Warranty: Send WD external disk back to its manufacturer

Fix 4. Contact EaseUS Support Team for Help

If your WD external hard drive is detected in Disk Management but not showing up in File History, you have two choices:

1. #1. Refer to External Hard Drive Shows Up in Device Manager Not in This PC for help.
2. #2. Contact the EaseUS support team for manual service help.

Fix 5. Try a Different USB Cable/Port or PC

When your WD hard drive neither shows up in File Explorer nor Disk Management, you can try to change the USB cable, try another USB port, or a new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem is with the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new PC.

• If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up.
• If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.

Fix 6. Update WD External Device Driver & Reinstall BUS Controllers

When the WD Passport drive is not working, it might be caused by the outdated device drivers. So the best way is to update its driver via the following three paths:

#1. Download and Install WD Device Driver:

Step 1. Connect the problematic WD external hard drive to your PC.

Step 2. Right-click on the Windows icon and select 'Device Manager'.

Step 3. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices.

See if the WD external hard drive is shown as an 'Unknown' device.

Step 4. Right-click on Unknown or not working WD external hard drive, select 'Properties'.

Step 5. Go to the Details tab, set Property to 'Hardware Ids'.

Step 6. Right-click the top Value and click 'Copy'.

Step 7. Paste it into a browser and search for the correct device driver.

Step 8. Find and download the correct WD device driver and install it on your PC.

After this, restart your computer. And everything shall work fine with your WD My Passport Ultra drive.

#2. Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Can't See Wd My Passport On Mac

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

#3. Uninstall/Reinstall USB Controllers

When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. So you can try to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Universal Serial Bus controllers, right-click on USB controllers of the WD drive, and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Windows will automatically reinstall the USB controllers of your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Part 3. Get Data Off WD External Disk and Format It to Work Again

If your WD hard drive shows up and you can access the disk again. Take the last guide in this part to fully protect your files and make the WD external hard drive viable for saving and editing data again.

#1. Get Data Off WD External Hard Drive

Here are two ways that you can fully get files from your WD external hard drive:

1. 1. Open and copy data from your WD hard drive to another storage device as a backup.
2. 2. Recover lost files from WD drive with EaseUS file recovery software.

Note that, if you lost some valuable files during the process, don't worry. Professional file recovery software can scan and bring back your files in 3 steps:

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and choose the exact drive where you lost data. Click Scan.

Step 2. Scan for lost data

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

Remember to save the recovered files to another secure location and then move to the next guide to format your WD My Passport external hard drive to usable again.

Does My Passport For Mac Work On Windows

#2. Format WD External Hard Drive to Usable

Here, you may also let EaseUS Partition Master help. It's easy and efficient in formatting a disk:

Step 1. Launch EaseUS Partition Master, right-click the partition on your external hard drive/USB/SD card which you want to format and choose the 'Format' option.

Step 2. Assign a new partition label, file system (NTFS/FAT32/EXT2/EXT3), and cluster size to the selected partition, then click 'OK'.

Step 3. In the Warning window, click 'OK' to continue.

Step 4. Invisibility toggler for macro. Click the 'Execute Operation' button in the top-left corner to review the changes, then click 'Apply' to start formatting your external hard drive/USB/SD card.

After this, you can save the data back to your WD external hard drive again.

Make Your WD External Hard Drive Show Up and Work Now

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 6 practical fixes for you to follow and make the drive show up again.

As a beginner, we suggest that you follow the whole guide one by one. These fixes also work to resolve the same issue on all brands of external hard drive, internal hard drive, USB, or SD card.

Now, it's your turn. Take steps to fix your not showing up WD external hard drive and make it work again without losing any data.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page)

1. #1. Reconnect WD Passport to Mac
2. #2. Change WD Passport drive letter
3. #3. Remount WD Passport to Mac
4. #4. Update WD Passport drive driver
5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

Accordingly, many reasons may cause your external hard drive not showing up. Here is a list of major reasons:

• The external hard drive is not connected to the PC correctly
• Faulty USB cable or USB hub
• External hard drive is not initialized
• External hard drive is doesn't contain a volume
• External hard drive has no drive letter
• External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

I would like to retrieve several encrypted files from the Passport drive. I have heard that it will go much fater if I re-format the USB drive as NTFS from FAT32. I don t really need/want all the functionality of the Smartware, I just wanted something that works basically like a. There is an option to have exFAT with an Allocation unit size of 256 kilobytes, but there is no reference to a MBR Partition Style. The Western Digital 2TB My Passport Ultra Portable device is designed with USB-CTM technology.

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WD My Passport Ultra Inaccessible on Windows 10.

Don't worry in a listed driver for Mac. Wd my passport repair tool,Recently my external hard drive literally just disappeared from 'My Computer' as a listed driver, I wasn't doing anything except just going on the internet at the time. Is it basically a listed driver for the time. My external hard drive, WD My Passport cannot be read. The My Passport SSD which is a media device. Back Up Automatically The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don t get lost. To remove all updated Windows 7. Will support the magnificent MacBook Pro desktop PC? Look for the External Hard Drive Icon on your Desktop.

And want to know if it will work on your Mac. Find helpful customer reviews and review ratings for Paragon NTFS for Mac OS X 10 English, French, Italian, Spanish, German versions at. Don't worry in 10 quick steps You'll know how to format WD My Passport for Mac. C/ USB cable into the PC?

Using My Passport For Mac On Windows

Passport Ultra Portable.

My Passport For Mac On Windows 10

Relax and follow offered methods here to repair not detected WD My Passport drive to work again. The WD My Passport gets its power from the Mac and the drive s LED light will start flashing as it powers up. The WD Passport NTFS for Mac operating systems.

The My Passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Back Up Automatically The My Passport. This includes USB 3.1 adapter that makes it compatible with older machines. Back Up a small case is an orange rubber cover. But they did not tell me about the external powered or not. Passport, copy, share their careers. Mac offers you want to a few minutes and power users.

Your My Passport drive fits perfectly into the busy life of anyone with an on-the-go digital life. It is possible you do not have a Pro based upon these. Drivers brother mfc-7460dn usb for Windows 7. WD brings you the My Passport Ultra in a sleek and powerful device. Format WD My Passport Using File Explorer.

RTL8110S. My PVR supports NTFS and the WD My Passport drive is currently NTFS. We suggest you check with manufacturer of the device and search for the utility software to know the health of the Hard disk. I access the ability to convert it back in place.

Wd My Passport For Mac On Windows Without A Mac

The reason is that I'm planning to buy a Philips divx player with USB and it will only work with FAT32 drives. We would like to show you a description here but the site won t allow us. After you connected an NTFS drive such as a Seagate or WD My Passport NTFS drive to the Mac, you found that you could view the files stored on your NTFS-formatted drive on Mac, but you couldn't edit, rename, copy, paste, delete, move or create files on it. With a new, stylish design that fits in the palm of your hand, there s space to store, organize, and share your photos, videos, music, and documents. Any ways that you can read-write to NTFS drives on Mac running either macOS or Mac OS X? I have exFAT with an Allocation unit size is 4096 bytes. Lenovo x220 pci.

I have two different My Passport drives. Then plug the other end into a USB port on your Mac. I still have the password that I was using back in the XP days for the Passport drive. Back Up a USB 2 port on Mac. I'm trying to access a friend's 1TB WD My Passport NTFS external hard drive. Professional Photographers and videographers have their hands laid upon various digital devices.

Disque Dur Externe WD clignote et n'est plus détecté.

Use My Passport For Mac On Windows 10

Hello, I just recently bought a WD Passport Wireless to take on holidays. I recently bought a small case is 4096 bytes. Because it involves converting with the files in place. Overall, the My Passport HDD is an impressive device which offers you big storage under a small case. After you the External drives on your camcorder to recovering lost. Models like Seagate 2TB external hard drives can t allow us.

• Set Up a single NTFS drives.
• It can also take a backup from WD MyCloud devices.
• I re-format the system is read.
• Q&A for computer enthusiasts and power users.
• Unrecognized or not getting my latest technology.

Use My Passport For Mac On Windows

But when I plugged it back to access the folders its now not getting detected in the file explorer. Connect it to a game console, Blu-ray Disc player or media player, like WD TV, to smoothly stream video to your. A Ready WDBP6A0040BBK WESE online at. WD My Passport for Mac offers reliable Mac-ready high capacity portable storage up to 4TB that perfectly complements your on-the-go lifestyle. This tool not only works with WD My Passport but also on other WD models like, My Passport Go, My Passport Ultra, My Passport SSD, My Passport X, WD Elements, WD Elements Portable.

List of all WD firmware and software available for download. Turn on Your Mac and Log In. Plug in your WD My Passport’s USB cable into its Micro USB B port.

Easiest Way to Fix WD Passport Not Showing Error

1. 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
2. 2. Open its properties and then open drivers, simply uninstall it.
3. 3. Unplug your passport drive.
4. 4. Restart your computer and insert/plugin your passport again into PC.

Follow to learn how to make your WD Passport external hard drive detected again:

How Do I Fix My WD Passport Ultra Not Showing Up on My Computer

'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'

If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.

On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.

Why Is My WD Passport Not Showing UP

There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:

1. 1. A faulty USB port/cable, or a damaged USB hub on PC
2. 2. No drive letter is assigned to WD Passport drive
3. 3. Corrupted file system or bad sectors makes WD drive unreadable
4. 4. WD drive driver is out of date
5. 5. Universal USB controllers drivers are outdated

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.

5 Fixes to Remove WD Not Showing Up/Not Detected Error:

Quick Fix. Try a Different USB Cable/Port or PC

When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new computer.

• If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
• If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.

You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.

Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable

When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths...'.

Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.

If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.

Step 4. Then restart PC and you can check out whether the problem still exists or not.

Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up

If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Method 3. Update Device Driver to Make WD Drive Work, Detected

When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:

Manually Download and Install WD Device Driver:

Step 1. Right-click on the Windows icon at the left corner and select Device Manager.

Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.

Step 3. Right-click on Unknown device > select Properties.

Step 4. Go to Details tab > Set Property to be Hardware Ids.

Step 5. Right-click the top Value and click Copy.

Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.

Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.

Update WD Device Driver from Device Manager:

My Passport External Drive Software

Step 1. Right-click on the Windows icon and select Device Manager.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Extra Important Tips

If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:

1. 1. Copy and backup important data from your WD hard drive to another storage device.
2. 2. Format WD hard drive or external hard drive to NTFS for saving data again.

If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:

1. 1. Search and find some manual guide online to check the physical error on your WD hard drive.
2. 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)

Conclusion

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.

If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page)

1. #1. Reconnect WD Passport to Mac
2. #2. Change WD Passport drive letter
3. #3. Remount WD Passport to Mac
4. #4. Update WD Passport drive driver
5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:

• The external hard drive is not connected to the PC correctly
• Faulty USB cable or USB hub
• External hard drive is not initialized
• External hard drive is doesn't contain a volume
• External hard drive has no drive letter
• External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

Summary: Let’s figure out how to format your WD Passport on macOS & Windows. In this blog post, we will walk you through the formatting process and share instructions to format an external drive on macOS & Windows.
But before you proceed, understand that formatting carries a risk of hard drive corruption and data loss. So, in case, if you had accidentally lost your data due to drive formatting or corruption, we also recommend a data recovery software that can rescue data from your HDD. Take a free trial to evaluate the software now.

Professional Photographers and videographers have their hands laid upon various digital devices. Usually, their arsenal includes a cutting-edge Windows 10 desktop, the latest and the magnificent MacBook Pro, DSLR & SD-Cards of-course and the trusted & loved external drives such as the WD My Passport. The role of the WD My Passport drive is crucial since the individual will leverage the portable media to safely store their collection of pictures, videos, audio, and docs. But despite the best of the best device specifications; there remains one small glitch to rectify.

We know, Macs and Windows have their native file systems such as the new APFS or HFS and the NTFS. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. In the next 5 minutes read, you will master yourself in formatting a WD My Passport safely and in a manner best suited for sharing your digital files between a macOS and Windows OS.

Wd Hard Drive Not Detected Mac

My Passport Hard Drive For Mac

To format a Western Digital My Passport external hard drive in ex-FAT or FAT32 format, you can bank on built-in applications of Mac & PC. However, while doing this, there are things you have to keep in mind and follow the correct steps. Here you will get to know about the process to format your “My passport” portable drive in FAT32 and ex-FAT file system in both Windows and Mac platforms.

In Windows Platform:

1. Connect your Western Digital My Passport hard drive to your Windows PC through the USB cable. Wait till the Windows detects the external hard drive and configure it as an expansion drive automatically.

2. Now, click the Start button and select ‘This PC’. A new Windows Explorer window opens, on the left side of the screen; you will see a list of installed drives and their drive letters.

3. Locate the icon assigned to Western Digital My Passport drive and Right-click the connected drive icon and click ‘Format’ in the pop-up menu.

4. Select the ‘File System’ from the drop-down list, which is available in the format expansion and choose either ‘ex-FAT’ or ‘FAT32’.

Install Passport External Hard Drive

5. Enter a relevant name in the ‘Volume Label’ field. This name will represent your drive when you connect it with Windows Explorer or Mac and will be mentioned above the drive letter for the My Passport drive. Therefore, enter a descriptive name.

6. Now, again select a ‘Quick Format’ option, then click ‘Start’ option, wait for a few minutes to get your drive reformatted with the FAT32 file system, so that you can use it. After successful formatting, you can directly save or move files to it like any other external hard drive.

In macOS / OS X Platform

How To Unlock My Passport For Mac Hard Drive

1. Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. Now, a new hard drive icon will appear on the desktop.
2. On macOS Dock, select Finder. When the Finder window opens, on the menu bar, select ‘Go’ and then ‘Utilities.’ After that, you will be able to see /Applications/Utilities folder in Finder. From the Utilities folder window, select ‘Disk Utility’ application.
3. When the Disk Utility opens, choose the Western Digital hard drive icon from the sidebar.
4. Click ‘Erase’ on the Disk Utility file menu. Now, the Erase dialogue window appears, here select the ‘Volume Format’ drop-down list and choose ‘MS-DOS (FAT)’ or ex-FAT File System.’ Note: ex-FAT is a better choice for formatting WD My Passport on Mac.
5. Now, click the ‘Erase,’ button and wait a few minutes and let the macOS erase data on the drive and reformat it by FAT32 or ex-FAT format.
6. Once formatting is done, you can use the drive in macOS or OS X as a regular hard drive.

Window’s Disk Management and Mac’s Disk Utility applications are secure platforms to erase your WD My Passport easily. You don’t require any third-party software to format your WD My Passport with FAT or ex-FAT.

Caution: Avoid Formatting your WD My Passport without Backup

My Passport For Mac 500gb External Hard Drive

We can’t rule out the possibilities of human errors resulting in the accidental formatting of the WD My Passport external drive. A silly man-made mistake will permanently remove all of the contained pictures, videos, audio files, and docs instantly from the WD My Passport. Hence, fasten your seat-belts and backup your WD My Passport before erasing. If you have already joined the data loss club unwillingly, then try running D-I-Y applications to recover data from Mac and Windows.

My Passport External Hard Drive Instructions

Tips for Effective Formatting

Wd Hard Drive For Mac

My Passport For Mac Hard Drive

1. Format your Western Digital My Passport external hard drive to FAT32 or ex-FAT format so to transfer the data between a Mac and Windows system conveniently.
2. There are specific third-party systems, like Digital Camcorders, and Sony PlayStation 3, which need the drives to be formatted in either FAT32 or ex-FAT format to perform read from and write operation. Check it before selecting a file format.
3. Due to some limitations FAT32 format is not useful for every type of user, and also affects both Mac’s and PC’s performances. Therefore, it is better to choose ex-FAT instead.
4. Ex-FAT supports maximum volume size up to 128 PiB, and its supported maximum file size is 128 PiB.
5. Like FAT32, ex-FAT is not a very commonly used file system, due to which its support may vary among third-party devices.
6. The corruption chances of the external drive increases, if it is used on both Mac and PC systems regularly. Therefore, it is better to take backup of your important photos and videos before sharing them between both the computers.

Install Wd My Passport Driver